Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.


Returns and Guarantee:


Any Accessories and Parts, Gifts or Promotional Items may be returned within 30 days of receipt of your order for a full refund, excluding shipping, provided they are in their original condition. A defective product can be replaced with the same item and we will pay shipping.


All Tirado Pilates Apparatus is manufactured with the best quality control possible. However, if your product is defective email us at sales@pilatesapparatus.com or call us at (864) 226-5439 and we will repair or replace the apparatus.


If you have any problems or questions about your order please call or email us.